Agentic systems

AI agents built for
freight forwarders

We design and deploy agentic systems that replace repetitive work across quotes, operations, invoicing and customs — so your team focuses on what moves revenue.

Forwarding Copilot

Forwarding Copilot

Agent · Online

New tender from DSV — FCL Asia-Europe lane, 20 units/month.

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Built for your workflow

Each agent is designed around how freight forwarding actually works, not generic AI templates.

Deployed in your stack

We integrate with your TMS, ERP, email and CRM — no rip-and-replace.

You stay in control

Agents handle execution. Your team reviews exceptions and sets the rules.

Agentic systems

Quotes

Tender Monitoring Agent

Never miss a relevant tender again.

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Quotes

AI Outbound Agent

From first reply to booked call — no human needed.

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Quotes

Quote Workflow Agent

Faster quotes. Less back-and-forth.

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Operations

Operations Agent

Operational updates handled before you ask.

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Invoicing

Invoicing Agent

Invoice faster. Get paid sooner.

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Customs

Customs Documentation Agent

Customs docs prepared before the cargo arrives.

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Pricing model

Setup fee + monthly retainer

Scoped per client based on complexity and integrations required. Here's what every retainer includes.

Uptime & Reliability

  • 24/7 monitoring — we catch incidents before your team does
  • Automatic failover between AI providers (OpenAI, Anthropic, etc.)
  • Infrastructure hosted and operated by us — hotfixes deployed instantly
  • API keys managed in a secure vault — rotation, usage monitoring, and spend caps included

Knowledge Base

  • Proprietary knowledge base built from your data — ICP profiles, rate history, SOPs, past tenders
  • Re-indexing and cleanup as your data evolves
  • Retrieval optimization for accuracy over time

Monthly Optimization

  • Prompt and logic updates as your operations change
  • Edge cases and errors reviewed and corrected each month
  • Integration updates when your tools or workflows shift

Model Updates

  • Migration to newer models as they release
  • Regression testing before any switch goes live
  • Zero disruption to your operations during transitions